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Our Services

Anglicare North Queensland Limited (ANQL) provides vital services to people in need in accordance with values that reflect the social justice charter of the Anglican Church.  The region it covers parallels the Diocese of North Queensland, which ranges from south of Mackay, west to the Northern Territory border and north through the Cape to the Torres Strait.

Many of the staff of Anglicare and a great many of the clients and residents of services are of Aboriginal and Torres Strait Islander descent.  Anglicare seeks to provide services that are culturally sensitive and respectful.

Cairns and Surrounding Areas

Biboohra House
Biboohra House is a residential service in a rural location that provides accommodation and intensive support for up to 4 young males aged between 12 to 16 years, who are in the care of the Department of Communities - Child Safety and have complex to extreme behavioural needs.  

Contact
Phone:
4093 2744
Fax:
4093 2556
e-mail:
biboohramanager@anglicare.net

Cairns Homelessness Service Hub

The Cairns Homelessness Service Hub is a separate program under the auspice of Anglicare North Queensland Limited; with a goal of implementing and sustaining cooperative, coordinated and collaborative relationships and systems across the social housing sector to improve housing and support services.

Contact
Phone:
4046 8050
Fax:
4031 4345
e-mail:
hubadmin@anglicare.net

HomeStay Support Service

HomeStay supports people at risk of homelessness to maintain their tenancies.  The service will provide support to clients both; before homelessness by providing early intervention support; and after an episode of homelessness, once independent living has been achieved, to prevent a return to homelessness.

Contact
Phone:
0448 170 144
Fax:
4031 4345
e-mail:
hubadmin@anglicare.net

Cairns Integrated Crisis Accommodation Service (Quigley St Night Shelter)

The Cairns Integrated Crisis Accommodation Service provides temporary overnight accommodation, an evening meal, breakfast and hygiene facilities for up to 45 people who are homeless.  Informal counselling and support is provided, and access to essential services.  The program also operates a Parks Meal Service which provides meals daily to homeless people in Cairns.

Contact
Phone:
4051 3738
Fax:
4051 4360
e-mail:
quigleypm@anglicare.net

Cell Watch Program
The Cell Visitor Program was born out of the Royal Commission into Aboriginal deaths in custody, to ensure the safety and well being of detainees in the Cairns Watch House.  The Cairns Watch House is the largest in Queensland outside of Brisbane, and has the capacity to hold 100 detainees at any given time.  The purpose of the Cell Visitor Program initiative is to provide support services to Aboriginal and Torres Strait Islander people in police custody to reduce the incidence of suicide, self injury and health impacts related to intoxication and incarceration.  The Program operates 7 days a week wiith 24 hour on call support.

Diversionary Centre

The Diversionary Centre was first established as a result of recommendations from the Royal Commission into Aboriginal deaths in custody, with the aim of providing an alternative to formal custody for intoxicated persons.  The Diversionary Centre is a sobering up facililty for intoxicated people who are at risk of being a danger to themselves or other people, are causing a public nuisance or who would otherwise be detained at the Cairns Watch House.  The Diversionary Centre provides short term accommodation and a safe, culturally appropriate place for people to sober up.  It has beds, laundry and hygiene facilities and meals for up to 36 people at a time.  The Centre is open 24 hours a day to receive referrals from police, other agencies and to be accessible to people who 'walk in'.  The Centre also provides a pick up service throughout various locations in the CBD, in response to police and community requests.  

Contact
Phone:
4035 3816
Fax:
4035 3822
e-mail:
diversionarypm@anglicare.net

Mental Health Respite Program (MHRP)
Provides short term flexible respite options to the primary carer of a person (care recipient) with a severe mental illness/psychiatric disability.  Under this program, priority is given to elderly parents 65 years of age and over (for Indigenous carers 50 years of age and over) who live with and care for children (including adult children) with a severe mental illness/psychiatric disability.  The program is funded by the Department of Social Services (DSS).

Contact
Phone:
4046 8056
Fax:
4031 4345
e-mail:
bernie.triggs@anglicare.net

St John’s Crisis Accommodation
St John’s, a Specialist Homelessness Service (SHS), funded through the Department of Communities (support) and Department of Housing (property); provides immediate supported accommodation and support 24 hours a day, 7 days a week to young men 16 to 25 years of age who are homeless or at risk of homelessness. The service can accommodate up to 6 young men at any given time.

Contact
Phone:
4032 4971
Fax:
4032 4972
e-mail:
st.johnsmanager@anglicare.net

St Luke’s Responsive Placement Service
St Luke’s Responsive Placement service, funded through the Department of Child Safety, is a residential service that provides intensive support for up to four males aged between 12-16 years of age who are subject to statutory intervention and have experienced disrupted attachments, multiple placement breakdowns and have complex to extreme support needs.  The service aims to offer a normalised, culturally sensitive environment conducive to the development of social and living skills in sustaining family and/or community placements.

Contact
Phone:
4057 9026
Fax:
4057 9246
e-mail:
st.lukesmanager@anglicare.net

St Margaret’s Crisis Accommodation
St Margaret’s, a Specialist Homelessness Service (SHS) funded through the Department of Communities (support) and Department of Housing (property); provides immediate supported accommodation and support 24 hours a day, 7 days a week to young women 16 to 25 years of age who are homeless or at risk of homelessness. The service can accommodate up to 6 young women at any given time.

Contact
Phone:
4033 2678
Fax:
4033 5711
e-mail:
st.margaretsmanager@anglicare.net

Transitional Housing Program (THP)
The Transitional Housing Program, funded through the Department of Child Safety, provides accommodation and support (share house and outreach) to young people, aged 15-17 with moderate to high support needs, currently in the care of the Department of Child Safety and who have a readiness to transition into alternative independent accommodations.

Contact
Phone:
4054 3371
Fax:
4054 3387
e-mail:
thpmanager@anglicare.net

Youth Substance Misuse Service (YSMS)
Youth Substance Misuse Service, funded through the Department of Communities, provides a responsive intervention service that targets young people aged 12 to 17 from Mossman to Innisfail and Yarrabah to Kuranda and Tablelands, who have been affected by Volatile Substance Misuse (VSM) as a preliminary step into longer term treatment and support.  This primarily includes: (1) operating an on-call Rest and Recovery 24/7 service for young people who are misusing volatile substances (100% Qld Police referrals); (2) providing Planned Support to young people and their families; and (3) facilitating Outreach and Diversionary activities; and Community Education.

Contact
Phone:
4080 5800
Fax:
4031 4345
e-mail:
ysmsmanager@anglicare.net

Mackay


Anglicare Mackay Whitsunday Region

Anglicare Mackay Whitsunday Region Limited provides a range of generic counselling/support services committed to the well-being of family and community life in the Mackay Whitsunday Region encompassing Sarina, Mackay, communities of the Pioneer Valley and Central Highlands, Prosperine, Airlie Beach, the Whitsundays and Bowen.

Contact
Phone:
4953 3444
Fax:
4953 4230
e-mail:
angli_mw@bigpond.net.au

Mt Isa

Personal Helpers and Mentors Program (PHaMS)

North West Personal Helpers and Mentors Program (PHaMS), funded by the Department of Social Services (DSS), delivers support services for people 16 - 64 years whose capacity to live independently within the community is affected by mental illness.  Participants do not need a formal diagnosis to be part of the program & can self refer.  Services are delivered free of charge.

Participants work together with PHaMS to overcome social isolation and increase their connections within the community.  Enabling participants to tackle episodes of mental unwellness with hope and optimism and to work towards a valued lifestyle; within and beyond the limits of any mental health issue.

Program aims:

  • Increase personal capacity and self reliance
  • Increase community participation
  • Increase access to appropriate support services at the right time
  • Connections and referrals with a wide range of other community services in our Region
  • Opportunities to explore the notions of Recovery and what it means to you
Contact
Phone:
4743 8390
Fax:
4743 3117
e-mail:
leeanneharris@anglicare.net

Mental Health Respite Program (MHRP)
Provides short term flexible respite options to the primary carer of a person (care recipient) with a severe mental illness/psychiatric disability.  Under this program, priority is given to elderly parents 65 years of age and over (for Indigenous carers 50 years of age and over) who live with and care for children (including adult children) with a severe mental illness/psychiatric disability.  The program is funded by the Department of Social Services (DSS).

Contact
Phone:
4743 8390
Fax:
4743 3117
e-mail:
leeanneharris@anglicare.net

Townsville

St James’ Responsive Placement Service

St James' Responsive Placement Service, funded through the Department of Child Safety is a residential service that provides support to males between 12-17 years of age who are subject to statutory intervention and have experienced disrupted attachments, multiple placement breakdowns and have complex to extreme support needs.  The service aims to offer a normalised, culturally sensitive environment conducive to the development of social and living skills in sustaining family and/or community placements.

Contact
Phone:
4729 0831
Fax:
4729 0079
e-mail:
st.jamesmanager@anglicare.net

St Mary’s Responsive Placement Service

St Mary's Responsive Placement Service, funded through the Department of Child Safety is a residential service that provides support for up to four females between 12-17 years of age who are subject to statutory intervention and have experienced disrupted attachments, multiple placement breakdowns and have moderate to high needs.  The service offers a normalised, culturally sensitive environment conducive to the development of social and living skills.

Contact
Phone:
4774 2305
Fax:
4774 2152
e-mail:
st.marysmanager@anglicare.net

 

Drink Safe Program

Drink Safe Precinct Support Service provides a service that identifies with vulnerable people and potential safety issues and aims to assist with the dispersal of people from the Townsville Drink Safe Precinct, increasing the safety and well-being of vulnerable people who are at risk of harm to themselves or others.  The Drink Safe Support Service is intended to achieve a reduction in alcohol-related violence in the Townsville Drink Safe Precinct, and support vulnerable people in the Drink Safe Precinct during peak times.

Contact
Phone:
4772 4759
e-mail:
dsmanager@anglicare.net

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

Link to: Anglicare National Network

 

 

Link to Anglicare Central Queensland

 

179 Lake Street, Cairns Ph: (07) 4041 5454 Fax: (07) 4041 5457 Email: admin@anglicare.net